Are you a detail‑oriented and customer‑focused professional who enjoys managing enquiries and coordinating day‑to‑day operations? We are seeking a Customer Representative to act as a key point of contact for clients, primarily managing email communications and ensuring all customer queries are handled efficiently and professionally. This role offers a varied environment where organisation, responsiveness, and accuracy are essential.
In this role, you will respond to customer enquiries via email and phone, confirm refunds, and manage online bookings to ensure all details are correct and up to date. You will also coordinate daily transport arrangements and support operational activities such as organising food orders for boat charters. Your role will involve close attention to detail and strong coordination skills to ensure a smooth and reliable service experience for clients.
We’re looking for someone organised, proactive, and comfortable multitasking in a fast‑paced environment. Strong communication skills and a customer‑centric mindset are essential, along with the ability to manage administrative tasks accurately. If you enjoy working with customers, keeping operations running smoothly, and being part of a dynamic team, we'd love to hear from you! For more info, contact Jake on 99002433/27794553.
