This is a senior leadership opportunity for an experienced training and operations professional who is passionate about delivering excellence in high-risk, safety-critical learning environments.
As Head of Operations, Training & Quality, you will play a pivotal role in leading the successful delivery of local and international training programmes, ensuring the highest standards of operational performance, quality assurance, compliance, and customer satisfaction. Working closely with senior leadership, you will oversee training operations, project delivery, instructor management, and quality processes while driving continuous improvement across all areas of the business.
The successful candidate will bring substantial experience within the fire service, emergency response sector, or a related industry, together with a proven ability to manage complex training operations, projects, budgets, and teams. A strong understanding of industry standards, accreditation requirements, and quality management systems is essential, along with excellent leadership, stakeholder engagement, organisational, and problem-solving skills. This role requires a strategic yet hands-on leader who can inspire high-performing teams, support the development of innovative training solutions, and contribute to the continued growth and success of an internationally focused training organisation.
In return, you will be offered a competitive salary package based on experience, comprehensive health insurance, wellbeing benefits, relocation support for international candidates, and the opportunity to build a rewarding career within a dynamic and collaborative team environment.
If you are interested in receiving more information, don't hesitate in contacting marina.pages@reed.com or +356 9908 1461.
