IT Support Assistant
💻 Elevate Your IT Career with Hands-On Experience Across IT Support, Security and Network Operations
About the opportunity...
Are you passionate about technology and looking to develop your career in IT?
We're looking for an IT Support Assistant to join a growing team in a varied, hands-on role. This opportunity offers experience beyond traditional helpdesk support, providing exposure to security monitoring, incident response, network operations and platform support.
As an IT Support Assistant, you'll help monitor systems, respond to technical alerts and incidents, troubleshoot issues, and support customers with IT-related queries. This role is ideal for someone with an IT background who enjoys problem-solving and is eager to broaden their technical knowledge in a dynamic environment.
- Provide technical support and assistance to customers and users
- Monitor systems and respond to alerts and incidents
- Troubleshoot hardware, software and connectivity issues
- Support security monitoring and incident response activities
- Assist with network operations and platform support
- Help maintain secure, reliable and efficient IT services
- Flexible working arrangements
- Insurance coverage
- Mobile and internet expenses
- Exposure to cybersecurity, network operations and platform support
- Career development and learning opportunities
This opportunity is offered through Reed, the world's largest family-owned recruitment agency. With over 65 years of experience, we help job seekers find the right career path for their goals.
Our expert recruiting for this role
Ella Micallef
Executive Business Manager
Reed Malta
Ella is human resources professional with a demonstrated history of working in the staffing and recruiting industry. She holds expertise in Accountancy & Finance, Business Support, Financial Services, and Technology recruitment solutions.
Beginning as a consultant at Reed Malta, Ella has progressed to Senior Business Manager of our Malta office and specialises in delivering permanent, temporary, executive search and high volume recruitment solutions, plus HR consultancy.
